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Import Your Clients from Filogix

How to Import Your Clients from Filogix

Julie Edwards avatar
Written by Julie Edwards
Updated over 3 weeks ago

Welcome to Ownwell! You’re just a few steps away from turbo charging your client engagement.
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Before you get started, you'll need to import your client data into Ownwell. Importing clients from Filogix is done via CSV (bulk import) and is as simple as providing a file to the Ownwell team - we'll handle the rest!

*We aim to complete CSV Imports within 5 business days πŸͺ„

Here's how to import clients from Filogix:
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Learn better with written Instructions? Check out the instructions below...
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1. Login to your Filogix Expert account using this link here
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2. In your menu bar, Select "Tools"
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3. Select "Extract to CRM"
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4. Now we're going to set the report filters. This is listed as "CRM Extract Deal Search Criteria" in Filogix.
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​Level: Click the checkbox next to Level and Select [Your Name]
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​Maturity Date: Click the checkbox next to Maturity Date and Set "From" to today's date and "To" to 10 years from now.
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5. Click Search
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6. Check off "Select All Unlocked Records". This is listed as "CRM Extract Search Results" in Filogix.
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7. For CSV File: Select "Consolidated". This is listed as the "Extract Type" in Filogix.
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8. Once the report is ready, you're going to download the CSV export file. The last step is to complete the CSV - You can do this manually or you can have Ownwell handle it for you!
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Filogix does not export the following fields:

  • Original Property Value (Purchase Price)

  • Property Type (Detached, Condo, etc.)

  • Household Income

In order to successfully import your clients to Ownwell, we require these 3 fields - so we have two options:

Option 1 - Download the CSV and Complete it yourself.
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You can save it or convert it to a spreadsheet and then add these 3 columns of information (original property value, property type, and household income).
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Fill in the missing details for each client file and then email it to Ownwell's Support team at [email protected] πŸ“¨

Option 2 - Ownwell can handle this process for you within 5 business days.
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We've built a tool that can automatically look up each file number from the CSV file in your Filogix account and populate the missing details in the CSV for you.
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For this option, we will need temporary access to your Filogix account.
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πŸ“¨ If you'd like us to take care of this for you - email us at [email protected] - Send us the CSV export file and let us know that you'd like us to populate the missing 3 fields for you. We will provide instructions for granting temporary access.
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Once we've completed this work, we will notify you and proceed with the client data import.

*After receiving your client data (including the 3 fields) the import process may take up to 5 business days to complete.
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🀝 We will keep you updated along the way and will notify you once your data has been successfully imported!

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