Skip to main content

How to Import Clients with Limited Client Information

How do I import clients into Ownwell when I only have access to some of the required information?

Written by Arthur Rees

Here's the scenario: You're working with a client or lead and you want them to receive the Ownwell homeownership report. That said, you don't have access to all of the required fields for successful client import.
​
You only have access to limited client data. This means that you have minimal-to-no mortgage data OR they have a matured mortgage (without a closed renewal).

Good news! There are two ways we can add clients to Ownwell when you have access to limited client information:

  1. A Partial Import - Client Contact Information & Property Details Only

  2. The Landing Page - Ideal for Leads or Clients with a Matured Mortgage (with no new mortgage yet).
    ​


1. The Ownwell Landing Page
​
This is helpful when you want to start showing leads value with the goal of converting them to a client. Both Brokers and Referral Partners have access to their own personalized landing page.
​
​​Here's a video all about the broker landing page:
​

2. A Partial Import is a Bulk Import via CSV.
​
This type of CSV Import is helpful when we only have access to minimal client data (with limited mortgage details) - whether it be in your CRM or elsewhere.
​

Here's the information you need for a partial import:

  • First Name & Last Name of 1 Borrower (Preferably the Primary)

  • Email Address

  • Full Property Address + Postal Code

  • Date of Home Purchase - Month + Year

  • Original Purchase Price

  • Property Type (Detached, Townhouse, Condo etc.)

*Note: All clients added through the landing page or a partial import will automatically receive a partial version of the homeownership report 7 days after import. Click here to see what that looks like.


Here's what the client experience looks like for clients added through the landing page or a partial import:
​

Did this answer your question?