Error Messages
Explanations of the error messages in Ownwell and what to do about them.
The "LTV exceeds 95%, so they don’t qualify for a mortgage switch" error
The "Couldn’t find any available rates for a switch or refinance that match the client’s criteria" error
The "Because of the client's income and the default GDS and TDS limits, it appears they don’t qualify to switch their mortgage balance" error
The "No matching purchase rates found" error
The "Not enough equity in their current property to qualify for a purchase" error
The "No available equity to tap into" error
The "Couldn’t find any available refinance rates that match the client’s criteria" error
The "Could not estimate prepayment penalty" error
The "Total of the mortgage balance and estimated prepayment penalties exceeds 80% of the property’s estimated value" error
The "Mortgage balance and estimated prepayment penalties exceed the maximum mortgage amount" error